We use Insight Systems for our networked photocopiers, and the level of service we receive is exceptional and has been both attentive and friendly. The volume we produce as a large chambers is extremely high and we needed a supplier that would be efficient as well as professional and Insight Systems are certainly both of these. Our previous supplier had offered a good service, or at least we thought, now we use Insight they have taken this to a whole other level.
At our charitable organisation, we are always focused on maximising every penny and driving out waste, so when it came to reviewing how we copy, print and scan, it was important that we chose a partner who understood how important this is to us.
As a large multiple office company with over 60 multifunctional machines located throughout London and the South East it is important that we have a pro-active supplier who is aware of our requirements, and the performance and status of our equipment. Insight Systems have over the years proven to be very effective with the management of our fleet ensuring optimum performance and more importantly our peace of mind.
Insight Systems has been our managed print service provider for over 9 years now and we would highly recommend them. We renewed our contract last year, based on the knowledge that they would be able to provide us with the service that we required. Their customer service is great, communication on issues is fantastic and on the site engineers that visit to resolve problems are always polite and more than capable to resolve the multitude of issues that face them.